About Abes Commercial Electrical Contractors
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THIS COMPANY IS A SCAM. IF YOU PAY THE FEE FOR THEM TO COME OUT, THEY WILL SIGN YOU UP FOR PREMIUM HOME SERVICES AND MASK IT AS AN ALL IN ONE SERVICE. THE SERVICE SENDS CONTRACTORS OUT THAT CHARGES YOU OUTRAGEOUS PRICES AND IN THE MEANTIME, THEY HAVE TAKEN YOUR MONEY. THEY WILL NOT REFUND YOU YOUR MONEY. RUN AWAY FROM THIS COMPANY!
This business is linked to Premium Home Services their information can be viewed at premiumhomeservice dot info / how-the-scam-works/ STAY AWAY- Here is how it works- The sale PHS identify themselves as the contractor, and offer two option. Firstly, they offer a single “appointment” payment to send out a technician. They then offer a second option, which they state is “Just for our local customers”. This is a subscription to Premium Home Service, and is usually for the same price as the single appointment, or a little more. They state that this will waive all appointment fees for a year, give the customer “priority” booking, and provide a 10% discount on any work done during that year. The benefits that PHS claim to offer The electronic agreement If you agree to the subscription, then the agent will send over an electronic agreement using a service called “Readysign”. The email from Readysign The agreement states that the customer is signing up for a 7 day free trial, which can be cancelled at any time before the 7 days is up, as long as no benefit has been received from the membership by then. This seems reasonable. The trial period language Despite the claim of “Unlimited Service Fee Waivers”, the agreement states that a “deposit” will be taken for any appointment that is refunded if the appointment is “successful”. They do not specify what counts as successful. This reads a lot like service fees to us The fraudulent charge Contrary to the language in the agreement, PHS immediately charges the customer’s credit card. The electronic agreement includes some highly dubious language around waiving the right to dispute any credit card charges, and giving PHS the right to keep the customer’s card details and make further charges with no authorization. If they do perform a fraudulent charge, and you dispute it, they want the right to charge you another $49 for doing so! Legally meaningless language which tries to scare you out of disputing the fraudulent charge The lawyer who reviewed this for us confirmed that it is legally meaningless; a company cannot have a customer sign away rights which they hold under law, such as the right to dispute a charge. The no-show In the experience of our team, and of the majority of customers spoken to, nobody shows up to the appointment. No call is given to explain this, and if the member calls back they are rescheduled, which results in another no-show. The refusal to refund A customer will typically contact PHS and request a refund under the trial period language in the agreement, as no technician has turned up and no work has been performed. PHS will refuse the refund, claiming that the agreement says no refunds. When directed to the language in the agreement around the trial period, they ignore the question and simply continue to insist that there are no refunds, even going so far as to state that they have legal council on hand in case the customer attempts to obtain recompense. If a customer tries to talk to someone about a refund by phone, they are informed that it is not possible to talk to the refund department. A call from a manager is promised, but never comes. AVOID THIS BUSINESS.
The electrician's professionalism and expertise were evident throughout the entire service. I felt confident in their abilities, and the end result spoke for itself.
I recently had Abes Commercial Electrical Contractors come out to my business to install some new wiring. They did a fantastic job and were very professional. The wiring was done quickly and accurately. I was also pleased with the customer service—the team was friendly and answered all my questions. I highly recommend Abes Commercial Electrical Contractors for any of your commercial electrical needs.
I scheduled an electrician to fix power to my AC. They NEVER showed up and I had to check with rep and rescheduled. After a week, he did not showed up again because he had to go to Ryder's cup. Another next week, he did not showed up and tried to reschedule to the another week. They are going to try reschedule week after week. I DO NOT recommend this company. Do you REALLY have any electrician?