About Aloft Milwaukee Downtown
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Modern, updated hotel right near the Fiserv stadium. A room was very large and we appreciate the high ceilings and open design. It was very easy for us to walk to the stadium. We also appreciate that they have a good snack and drink area for purchase in the lobby. The one challenge of course is the valet parking situation. It took over 40 minutes to get our car. We appreciate the open lobby with plenty of areas to sit and visit with friends. We played quite a few games of pool.
We booked our wedding block through Aloft and Trista was an incredibly knowledge and responsive contact person. The rooms were clean and spacious. The hotel bartender was super kind and funny and humored our goofy crowd.
This is a cool hotel and my room was very nice and kind of unique. Most of the staff were really friendly and accommodating. It's neat a lot of wonderful restaurants and cool spots in Milwaukee. Only complaint would be the hallway carpets have been trashed and have some nasty stains.. just makes you think about how the rooms have been treated and how clean they really are. I'd definitely go back and recommend it. Again the staff were mostly delightful and engaging.
If cleanliness is a priority, you do not want to stay at this hotel. I'm not sure what these stains are but Marriott should be able to invest in mattress padding. There is no reason for the actual bed to be stained like this. I'm not the only customer that experience this same type of bed (look through reviews & pics). This let's me know Marriott is not invested in all of the properties.
If cleanliness is a part of your standard. Do not stay at this property. There is no reason that a hotel should have bedding and sheets that look heavily soiled, hair, or stains especially when a guest is spending money. Customer service is about a 2 with resolving a customer's concern. My concern was is this the standard for this property? No one seemed surprised about the sheets or the bed.