Carl’s Plumbing Services Inc

1756 S 56th St, Milwaukee, WI 53214, USA

About Carl’s Plumbing Services Inc

2.5 / 5

from reviews

    Samella Jolly
    -
    January 05, 2023

    My home warranty company assigned Carl’s plumbing to repair a leaking pipe in August 2022. They allowed this project to drag on for months with very little communication. The city needed to remove a tree to access the water cutoff, I was under the impression that they contacted the city. After months of not hearing anything, I was told I needed to call to get the access cleared. From there it continued to go downhill. They then told me that I had to pay $100 for them to come back out to complete the work because they had already been to my house. When I asked for the document that I agreed to pay for additional visits, they called my warranty company stating that they couldn’t complete the work because they didn’t have access. Even though I called them to tell them the City completed what they needed to. They are rude, unorganized and unprofessional crooks that take advantage of people. What took my new plumber less than a day to complete, Carl’s plumbing had me waiting 5 months. Do not deal with them, request a new company immediately if going through your home warranty company.

    Katie Bergman
    -
    June 30, 2021

    Carl’s Plumbing was sent to us through our Home Warranty. The plumber was a young guy. He decided to try to carry a garbage bag full of water. He spilled all that water all over our kitchen floor and down the basement stairs. The water went through the floor to stain and damage the ceiling tiles of the floor below. Carl’s will not return our phone calls. We have called multiple times and left multiple messages. A manager is never available and never returns the messages that are left. We will be forced to hire an attorney to handle our concerns with Carls Plumbing. We have significant moisture in our kitchen floor which will most likely lead to mold. We DO NOT recommend Carls Plumbing to anyone. We also have to report them to the BBB.

    Deborah Kuzenski
    -
    November 15, 2022

    I will update again after installation. Update: They called to set appointment. 48 hours until install appointment. 8 days with no hot water is still too much, in my opinion. We were assigned Carl's through our home warranty. Our water heater needs replacing. We did have to wait 1 day for hsa to approve the replacement. We've been without a water heater for 6 days. My husband called to follow up, he was told, they won't schedule an appointment until they have the water heater. We have 3 small children at home, and no hot water. With any other company, we would have had it replaced same day, or next day. I understand they are busy, but they should have a pad in their schedule to allow for emergencies. We've also heard everything from, they have it stock, to it's in our warehouse. So, I'm not loving the lack of transparency. It's not like it's summer and I can throw my kids in the lake or pool to get them clean. Please consider any other plumber. -From a frustrated mom who needs hot water.

    Molly Steffe
    -
    October 19, 2022

    Used Carl's through our HSA warranty, they called within a few hours after our online request to set up an appointment for the next week to check on our sump pump that hadn't been running. He came within the given time frame, was very friendly, took the time to explain the issue (and fix it), and gave us tips on what to look for in a working sump pump. Thank you!

    Lynne Schultz
    -
    October 19, 2022

    I have a home warranty and this is the only company that they have for Oconomowoc, Wi. I called the warranty company on 10/12 to report a toilet leaking into the tub and down into a finished basement. I never heard from them - I called Carls on 10/13 and was informed they couldn’t get out until 10/19. I got no where with the warranty company who informed me they had 48 hrs to contact me. I just received a call today 10/19 from Carls wanting to make an appointment for 10/26! If I could give a negative number I would.

    Carl’s Plumbing Services Inc

    Our Address

    1756 S 56th St, Milwaukee, WI 53214, USA

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