From the silent traveler to all of you this hotel is in a great location for your travel needs several restaurants are by a convenience store also to pick up some last minute things you may have forgotten. But beyond that the hotel staff is wonderful you greeted through the door from pick up coming out of airport all the way to the front desk which is really great. They offer quite a bit for those frequent travelers to their area and if you're part of loyalty program definitely make sure you let them know they want to make sure you get and take advantage of all the benefits for being a member. The room as you can see from the pictures very unique very nice very plus if you want to relax in your room you can. I don't know if this room has the capability of casting from your device to the TV it was so much to enjoy around I didn't really get a chance to check that part out. But the bed was very comfortable I had a very good night sleep and was up and ready to go first thing in the morning for work enjoy it. The workout room is small but you can still get your workout in and make sure you stay fit and ready. Also highly recommend bringing your walking shoes because the places they're not super close but they're not far either but you want something comfortable that you can walk to and from. The swimming pool is small but if you want to take a dip and do a little bit of water exercises you can definitely do that the downstairs lounge Widely open breakfast really good and ready for you to start your day. The water pressure excellent and a good way to relax too as a beads on to your body so that you can really relax. If you're in the area or planning to go make sure you stop by you won't regret it. Until next time relax be blessed and enjoy life to the fullest.
The first room had a dirty shower with visible grime, everything was dusty in places that could easily be wiped down, food crumbs all over the floor and couch. The pull out desk had someone’s toe prints all over it. Move to room two, dirty slimy soap dish with a clean soap just thrown on it, black mold all in the shower, and again food crumbs on the floor and couch. There were too many marks left on furniture to make me believe they wiped down surfaces. For the amount I feel I was overcharged to stay there (two different prices given) I do not recommend, why pay such good money to stay in a half “straightened up” room. Edit to add response. Yes your staff did move quickly to put us in a second room but unfortunately that room was just as dirty, still had mold, and as we were checking out we noticed toe nail clippings along the bed. The only reason we kept the second room was because we were already going to be running behind for the event that brought us into town and because my wife used her own cleaning supplies and cleaned up enough of the area for us to stay in a somewhat clean environment. So it was actually my wife that made our stay more comfortable with her supplies and her time. We do accept your apology and we’re happy to hear it will me addressed so the next couples stay might be more relaxing. The outside of the building looks absolutely beautiful and very well-maintained, it would be great if you could put that same energy inside each room so each guest doesn’t have to clean while they’re there.
Booked through hotwire for four guests. When we arrived, we found that the four guest room was a king with a single pullout. That meant someone had to sleep on the floor, or we'd have to seek a refund from hotwire, which does not provide refunds typically, and then pay $60 more for a double queen room. Also our room smelled like sewage. The front desk staff were very helpful in that they tried to do their best they could to help us out, but it looks like the choices made at the corporate level of management of this facility are subpar. Lastly, the television was misconnected and the only way to see what was on was to find the right inputs on the back of the TV, which not everyone is going to know how to do.
Location is convenient to the airport, but far from downtown Milwaukee. I understand there's a labor shortage, but they did an unacceptable job of cleaning the room. Even after I asked them to empty the trash, they didn't.
I highly recommend The Courtyard by Marriott at the Milwaukee Airport. It is a true haven for flying out of and into the Milwaukee Airport. The Park and Fly package allows me to stay the first or the last day of my trip and to park for 14 days at a terrific rate. I've had such great experiences with the shuttle. The drivers are all very helpful and pick up and delivery is quick. My most recent return from a trip was the day after an ice storm. One side of my car was encased in ice. Dustin graciously chipped the ice off my car windows so I could safely drive home. This kind act is but one of many I've experienced at this hotel. The front desk staff are terrific, friendly, and supportive. This hotel is my go to place when I travel out of Milwaukee and back.
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