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Worst company I have ever rented from. When we went to move they tried to deny us access. Saying that we did not get our keys till the 5th when the lease clearly stated the 1st was the start of the lease. And then told us we don't know how leases work and that is it industry standard to give the keys a few days after the start of the month.
The worst rental company in Milwaukee and I’ve lived there for over a decade and used a collection of others and never had this many issues. Maintenance staff yell at you and then when they fix things in your apartment tweak out and sit on your furniture talking about “I have a pet jaguar”. When you place maintenance requests they delete them and act like it was never sent in. When you call the office thankfully George isn’t there anymore, but when he was he would be completely demeaning and arrogant and laugh in your face when it was an issue then hang up. The original building manager (when I first moved in) used to stalk me and knock on my door late at night. When I first moved in my fridge was COVERED in black mold. The bigger unit I moved to right after covid had numerous issues that never were fixed even though I repeatedly asked. Come to find out they also screwed with my security deposit originally gave me an amount and when it would be sent and then they changed their mind. Yeah ok. Way to be another slumlord of Milwaukee. I ended up having to get my attorney involved
I drove up to Milwaukee to visit multiple Edgewater Real Estate properties. The first person did not show up to the meeting at the time we agreed upon, and did not call me to let me know he was not coming. He also did not return any of my calls or emails when I tried to get ahold of him. When I called the second person to make sure the meeting was still on he told me he had an appointment he forgot about and couldn't make the meeting. He said that he would try to fit me in in the next hour or so and would call me back soon, but he never called me back. Pretty unprofessional overall, and I'm happy I didn't sign with them.
I usually don't go out of my way to write reviews, but I was so dissatisfied with the Lancaster that I felt I had to voice my opinion. While affordable, it is not worth dealing with the flora or fauna therein, that is mushrooms in the bathroom and cockroaches in the kitchen. In all fairness, I didn't report the cockroach issue and, therefore, can't speak to it. However, after informing the manager of the mushrooms, I was told that he'd "never heard of that issue before" and that I should "take care of it before move out". While I did do this, I don't believe it was my responsibility as a tenant to do so. Though I have nothing against this real estate agency (though they will be getting a call), I would definitely NOT recommend living in the Lancaster. I'd advise any reader to spend the extra $50 - $100 per month for a clean, better-maintained apartment and take their business elsewhere.
I lived in a studio owned by edge water for what i understood was a 6 month lease. Management was unprofessional & hard to get a hold of. My unit was filthy when i moved in. Door buzzer was broke. Light bulbs were out. Mailbox didn't lock/ close. When i requested a move out after the 6 months i was informed the "rental agreement" stated i was liable for an additional 3 month due to the "NO Winter move out." After paying for the additional 3 months and cleaning the unit to superior standards which i found it. i received a security deposit letter stating i was charged for cleaning & fixing the door buzz and lights. Furthermore, billing is antiquate. buildings common space was not maintained or clean. I developed a serious allergy to the unit i lived in and had to move out. I do Not recommenced living here.