About Four Points by Sheraton Milwaukee North Shore
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Great service from the staff. Jackie and Jose were great! Hotel is going through a renovation so some issues to be expected. Renovation looks like it will be well done. Everything was very clean. Having great service and friendly people make trips so much more enjoyable. The breakfast was very good.
Sleep is my most important criteria for a hotel stay. This hotel is nice, has friendly efficient staff, nice hot tub pool and good bar. 5 stars given for dark shades, good beds and excellent sound proofing. Nothing worse than arriving after midnight, to be woken by the 5 am departures. Didn’t even hear the wedding party on the first floor. Impressed!
My wife and I came to town last week to join my brothers to spread our parents ashes at the lakefront. Telinde at the front desk is mature beyond her years. She provided excellent customer service. Even when confronted with rude customers Telinde kept a smile on her face and remained professional. The hotel was clean. The amenities were very much appreciated. The pool, sauna and jacuzzi were available. Glad I chose this hotel.
The rooms were clean. Receptionist was friendly and explained well all the details. They had beer tasting, we didn’t go but the food was actually good. The service at the bar was excellent, the gentleman serving was very attentive, fast and on top of things.
The staff reached out prior to our team arriving and made sure we were all set. The front desk staff was very friendly and made sure all of our rooms were close together. The rooms were nice and clean. Beds were very comfortable. The breakfast was great and the restaurant staff went above and beyond. We'll be back.