The hot tub has been down over one month. And the happy hour is just tortilla chips and grapes; no variety, cheap spread. Very disappointed and will amend this review barring the owner/ GM decides to pursue fixing the hot tub asap and to spend an extra $50 for a few more snacks. This is the reason why people choose embassy suites: happy hour and a decent resource for relaxation.
After delay of flights, Sherri was a breathe of fresh air at the Embassy Suites, the rooms and hotel are beautiful with their live Swans. Sherri had poise and patience and did her job with efficiency checking in our group of seven with our vouchers from United. The circumstance created from the delay of the flights with United had our group tired, dillusional and weary. Sherri was a big help to allow us to finally become situated to rest our weary heads.
We stayed here during a snow storm. The staff was extremely friendly and accommodating. The made to order breakfast was the best complimentary breakfast I've ever had at a hotel. Excellent location, plenty of parking, and the rooms were clean and well appointed. Highly recommend this hotel.
Great place to lay your head. Nice people and service.. Happy hour is pretty nice too. The rooms seem a little dark but the atmosphere makes up for it. Not a place i would stay long term but perfect for pit stop.
My family and me stayed here from April 6-12th,2022 when we flew from California to Virginia to bury my grandma. Lauren was super helpful with our whole stay, the other front desk staff could take some notes from her, great facility, nice pool, safe parking, convenient location, Great week day complimentary breakfast service 5 stars 🙌🙌 ….. We went to complimentary breakfast Saturday April 9 and it wasn’t like the ladies who run the weekday service, I honestly felt like i was in the episode of Seinfeld with the soup, but instead of the soup guy it was the omelette guy, he was extremely rude to all guest and very rushing, not to mention the women with the long red hair helping him that morning had no type of hair net on and super long hair and served my wife mushy French toast, we decided to set out Sundays breakfast after Saturday’s experience , was very happy to see the weekday ladies back that Monday them and Lauren are the real MVP’s .
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