Hampton Inn & Suites Milwaukee Downtown

176 W Wisconsin Ave, Milwaukee, WI 53203, USA

About Hampton Inn & Suites Milwaukee Downtown

4 / 5

from reviews

    Owen Fletke
    -
    July 28, 2022

    Hi. We've stayed at many Hampton Inns across the country. Unfortunately, the Hampton Inn & Suites in downtown Milwaukee is in the worse condition of any we've stayed at. It started at the public parking garage next to the hotel. Convenient, but dark and dirty, as parking garages go. You open the door to the hallway for the hotel and it is dirty and beat up. We used the restrooms right there and they were disgusting. There are two elevators, one is out of service. We took the small, beat up elevator to the lobby. It seemed everything was run down, in need of updating, and dirty. The front desk person was very unfriendly and didn't want to be bothered. We headed up to our room. Seemed like everywhere we looked there were paint, wallpaper, dirty doors and carpet issues. Our room was big, quiet, the air conditioning worked, hot water, comfortable bed. Just run down and dirty and needing major updating. I hate being so honest but we stay at enough Hampton Inns that this property is truly an outlier for Hampton Inns. We had breakfast the next morning. Out of things and again, dirty. Tables were not wiped clean, ceiling grate hanging down, windows that were dirty. We used the restrooms just off the lobby and they were disgusting. This property is in need of a major overhaul. We would never stay at this hotel again, even though it is so convenient to everything right downtown. Please Hampton Inn/Hilton, you are better than this.

    olivia bowers
    -
    May 16, 2022

    Pretty decent remodel in an old downtown building. Room was clean and up to date. Breakfast staff was super friendly and accommodating. Plenty of food at all serving times. Busy weekend, hotel was hopping. Easy access to hotel from parking ramp. No need to valet if you are able bodied- ramp connect to hotel by elevator. Stop by valet and they tell you the specifics - which floor to enter from the ramp, etc.

    Julie Weaver
    -
    March 20, 2022

    We booked this hotel due to the excellent location to the Riverside Theatre. We were told that there was no breakfast when we checked in even though they advertised it. They offered nothing other than to suggest other options nearby and when we asked all they told us about was a nearby Starbucks even though there are lots of other cool local options. We arrived in our room to find zero towels but thankfully we didn’t need them right away. We asked at the front desk upon returning from our show at about 11:30pm and were given a short stack and told that was all they had until morning when we could ask for more. Upon inspection, the “towels” they gave us was 4 of the small bath mats for the floor! In addition, in this suite the only working lamps were in the bathroom and sitting areas… we only had the light from the windows and TV where the beds are. We thought booking Hampton was always a safe bet and it turned out we were wrong. The hotel is old and they haven’t updated/maintained it well. The rooms are very out of date with kind of strange floor plans. The beds were comfy so it wasn’t a complete bust. Will definitely check reviews closer next time. This was the biggest disappointment!

    Megan Maher
    -
    July 24, 2022

    Our family booked three separate rooms at Hampton Inn this past weekend for a girls trip. Unfortunately, I have to assign it a single star just to write this review - I would really like to give zero stars. Immediately walking into the hotel we were met with hot air trying to be covered up by several box fans. I imagine the stagnant, hot air in the lobby was getting to the workers at the front desk because we were then greeted by a woman with a less than desirable personality checking us in. When we finished checking in and got up to our rooms we realized the hot air did not end at the lobby. There was no air in the entire hotel. Nobody had bothered to mention this to us while we were checking in. Also, we had booked two queen beds and all three rooms ended up getting two full beds. The only good thing about this hotel is the location, but there were several other hotels right in this area. I would highly recommend staying at one of those instead- unless you are curious about how hot it is in hell, then this is the hotel for you. After bringing up how hot our rooms were no apologies were issued, or any explanation was offered by the hotel staff. We would not stay here again.

    Jennie Geisler
    -
    April 07, 2022

    The front desk staff upon check-in was very friendly and helpful. Unfortunately, once we were in our room, we realized we had 2 double beds versus the 2 queens that we booked directly through Hilton. When we went downstairs to inquire on this, the person working the desk was different than who checked us in. She said sorry but we don't have queen beds here, I continued to state we paid for a room thinking we had 2 queen beds (I had the email from Hilton showing this), not 2 double beds. She just said sorry and continued to mess with the bottled waters on the counter. I left it alone at that point because I was not getting anywhere with the conversation. The room was not anything like we have ever had with a Hilton location. The lighting was horrible. The bathroom toilet kept running. The fan in the bathroom didn't work so taking a shower was extremely steamy. With the overly small room, the steamy bathroom made the entire hotel room steamy:( Not all of the lights worked in the bathroom. There was what appeared to be a small patch of black mold on the wall of the shower as well as soap or something squirted on the shower wall. That was gross because obviously the shower was not cleaned very well after the last people checked out. The breakfast was not too bad. There were not many options, and the food wasn't very hot, but it was better than nothing. The food did have good flavor though.

    Hampton Inn & Suites Milwaukee Downtown

    Our Address

    176 W Wisconsin Ave, Milwaukee, WI 53203, USA

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