We arrived on Sunday night , and were greeted by Ann Marie who could not of be nicer. When we got to our lovely room there was a email our flight had been cancelled. We cancelled our shuttle for the morning. We finally booked a new flight for 5 pm the next day. Ann Marie to the rescue again saying don't worry have a late check out , then you can use the business office and if you would like to go out to eat lunch we will take . The next day Victoria was just as accommodating. Great breakfast great Service thank you.
I had a great experience. Check in process was great and I was recognized as a Diamond member. No mention of a room upgrade. Bottled water was given. Room was nice and clean. Very modern. Plenty of plugs and USB ports. Room had a regular coffee maker. Bathroom had regular size bath towels. Shower water pressure was fair. No charge for parking. Shuttle service to the airport was available. Overall experience was excellent.
I was not a fan of my time here. The rooms were clean, and the staff was friendly enough despite the waitress going missing for 15 minutes, leaving me waiting to close out the check. The part I didn't like was the breakfast was way overpriced, especially for the basic breakfast, which should be complimentary. Also, there was only coffee in the morning and no other water or coffee during the day. I expected more out of a Hilton location as most have a fantastic complimentary hot breakfast and an evening social hour.
Family vacation to Orlando FL started very early on a Sunday morning. Five-thirty AM flights are rough; however, the HG Inn Milwaukee Airport is conveniently located. We signed up for a 3:00 AM shuttle at the front desk. The pool and hot tube was refreshing and was a fun time killer. The hotel also has a bar/restaurant with good food. The establishment is clean and well kept.
We only got to stay one night before flying home to Florida, but we chose Hilton Garden Inn because everywhere we travel there are consistently welcoming, professional staff, clean and comfortable rooms as well as great amenities. This location (in our old hometown) was another GREAT experience! Thank you to all the staff, the shuttle to the airport and the great room where we got to relax after a hard week of work!! We loved our stay!
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