My room was cleaned ONCE during my whole 16 night stay, even though I asked for cleaning service 4 times. Even when they cleaned my room, it was only partly cleaned... Front desk didn't seem interested helping me with my problem. Every time I asked for cleaning, they said they would do in the next day, but never did... The only time my room was cleaned was when I personally asked the housekeeping staff to do it. Would not recommend this hotel for long stays.... Some of the staff in the front desk was very blunt and not nice. Besides that, food & service in the restaurant is really good.
Hotel fitness room and pool area were nice ( didn’t get a chance to use them). The hotel and room was very outdated. Our first day was busy so we didn’t have a chance to do anything in the hotel except for sleep. However, around 2 am I woke up itchy with bites on my arm. Turn on the light to see multiple bedbugs crawling in the bed. Safe to say second night was canceled and I was forced to find a room somewhere else since I was traveling with children. They’re traumatized
I seldom write reviews but felt it was important to get this one out there regarding my stay last night. Rooms are very outdated and my dinner in the restaurant was awful. The bed was stiff as a board. The chicken breast on my sandwich was about as thick as a paper towel and the bun was not fresh. When you think of a Hilton this is not up to Hilton standards. The front desk gentleman was wonderful and so was my waitress in the restaurant.
Overall dirty and grimey. I had a hard time with hotel staff and never got room service, even just a refresh. Picutes I posted are post room service!! They literally left the towels and empty TP rolls! I also had hotel staff walk i to my room twice while i was in there!! They never announced themselves, I felt pretty insecure. And my first weekend I was there the fire alarm woke me up in the middle of the night without explanation. The only pro is that rooms are a good size otherwise everything else was a bust for me.
Fire Alarm Blazing at 1:30 AM! Staff did not explain what was happening or to evacuate! I was on the third floor scared and woke me out of sleep I needed to work the next day! I feel like the room should be free! Contacted the front desk attendant and she said yes it was a fire! I didn’t even leave my room! I want a refund!
Do You Own a Milwaukee Area Business?
New Customers are LOOKING FOR YOU! If you’re a local business serving the Milwaukee community, then Milwaukee Biz Directory offers you an ideal opportunity to put your business in front of prospective clients AT NO CHARGE TO YOU!
Get more leads, prospects and sales with your directory listing now. Add images and videos too. Be sure to ask about our mailers. For more information on our listings, advertising, coupons and mailers, please contact us today.