Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking your stay. This web site will compare hundreds of booking web sites and typically will have prices much cheaper than others! Thank me later! This resort is one of the best in the area. I've been staying here for a very long time. If you stay for a few days you for sure won't regret it. We stayed only one night but encountered no issues. The lobby was large and nicely updated. Staff was pleasant and efficient. No complaints about the room. We did not use the pool or the bar/breakfast area. Would definitely stay again.
The lady at the front desk greeted us need to slow down and check to see if people has a reservation first instead of telling everyone there's no rooms available. I did not like the greeting starting off from jump. This hotel don't offer free breakfast. I also found that odd. They also charged me a hidden pet fee I don't have any pets. The room needs to be updated. The bathroom is small and it wasn't clean. The bed made noises as well. The couch needed to be updated. Also, there was no microwave in the room. They also need to put stairs in the pool for people who can't get in and out safey. They said this is a 4 star and above hotel. It looks like a 2 to 3 star hotel at best. I hope they do better at this hotel. I really like the Holiday Inn Express hotels.
As someone else posted, the staff was very nice and very professional. However, the hotel looks newer from the outside but it is apparently quite old. There is one elevator that barely fits I luggage carrier. The halls are narrow. Room 334 facing the river, did have a beautiful view in the morning. But, the room smelled like dirty feet and just felt like it was sticky. The bathroom is old, And the door would not stay open. There was a small refrigerator that was not cold at all and there is no microwave.
My check in was at 3 and my room wasnt ready till 530 because they had to clean the room then when i got in the room bathroom tub was still dirty Microwave was dirty and then One elevator because the other one was broken im just over it at this point. They took 37.00$ off i guess but will i stay here again no room was dirty🤦🏾🤦🏾
Kinda disappointed, you still expect a pretty nice place out of Holiday Inn but this is an old hotel and it's been a long time since upgraded as far as carpet and things around.
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