This hotel is in need of some updating. There are odd smells in the hallways, and my room was very cramped. The toilet was practically in the shower. Housekeeping seems to just hit the surface, I found many crumbs and other bits of debris under the bed when I dropped something down there and needed to retrieve it. The employee working Saturday was very nice and helpful, but the young lady working Sunday morning to check-out seemed rather annoyed I wanted service rather than her talking on her phone.
Was here for business, was clean enough but it could use a little attention to detail in the room: bathroom from house keeping. Bed was firm but slept really good so that's a win for me! Gym was small but adequate but no cleaning solution apparently they just want you to put hand sanitizer on them nicely folded towels..... 🤷🏼♂️ breakfast is $16 that's crazy for what they offer but there is a amazing little breakfast spot right across n down the street go to Solly's
They used to have a nice dining room with waitstaff and river views. That was the best piece of this property, but it's gone. Now the only "restaurant" is just a crowded lobby space, pretending to be a "restaurant" or "lounge." It's comparable to eating in an airport boarding area. Not exactly a pleasant experience. Getting rid of that real dining space downgraded the entire hotel experience. A poor management decision.
Regular hotel service. The staff was clean and well kept but the restaurant did not open at 5pm as advertised and I was unable to eat dinner at my hotel. I was disappointed so don't count on one of the great steaks they advertise. The rooms were clean but very used and nothing special. Typical Holiday Inn Express.
I will give them credit most of the staff was great and they tried to make it nice its just a vary loud hotel with the pool on the end of the hotel away from the elevator so everyone would walk past our room and be loud until 3 am plus it says pet friendly but they charge you a $75 cleaning fee that doesn't seem vary pet friendly to me I would definitely not stay here again
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