Holiday Inn & Suites Milwaukee Airport

545 W Layton Ave, Milwaukee, WI 53207, USA

About Holiday Inn & Suites Milwaukee Airport

3.9 / 5

from reviews

    Victoria Walton
    -
    February 28, 2024

    Lots of stains on the carpet, no coffee available in the lobby in the morning, water damage/mold in the bathroom. Parking lot was full and we had to park in rear with no lights - didn't feel very safe. There was lots of work in progress going on - a giant counter sitting in plastic the lobby. The bartender wasn't in the bar when I went and sat at the bar and didn't seem to care when he finally meandered in. Front desk check in guy was very helpful and professional. Rooms were clean and the pool/hot tub was nice.

    Alex Stangl
    -
    April 24, 2024

    --- Edit --- I've added back 2 stars because Shawn from the hotel did reach out to me to discuss the issues we had a week later. He was pleasant to work with and compensated us for our troubles. --- Original Review --- We reserved 2 rooms for the night. One room was fine other than some small orange stains on the sheets, but the other room was not cleaned by housekeeping (beds not made, etc.). They gave us a new room, but that one had the same problem. Finally, the third room was cleaned. However, there was hair on the sheets, so we had to get a new set of sheets. For all of our troubles, the staff gave us two free breakfast tickets, but they ended up being worthless since there was no breakfast the next morning, and we were heading out to Chicago that day. The carpets in the hallways were also quite gross and needed to be cleaned badly. When we told the front desk about our experience when we checked out the next morning, they said they could pass a message along to the manager to call me. However, I never received a call back.

    Kaitlin
    -
    March 12, 2024

    Every single one of the staff here is amazing. The rooms are super comfortable, very clean, and spacious. Super comfy beds and pillows! The parking can get a little weird due to the park and fly thing they have going, but we were able to find space.

    Abra Annes (Generosity Auctions)
    -
    April 27, 2024

    How this has less than 4 stars is a mystery. Huge clean rooms. Pleasant staff, huge pool, free airport shuttle, and coffee maker in my room! Would definitely stay here again.

    Emily Horein
    -
    February 26, 2024

    We stayed with in-laws in two separate rooms for 3 days and let me say this hotel is a dump. My in-laws got upgraded to what they called a suite (room 256) Yes it had a separate living area and kitchen but it was the worst suite ever. Holes in walls and dirty doors. Oven was disgusting, kitchen faucet had no running water and countertop laminate was held on by scotch tape. Our room was ok except someone smoked and it went through the vents and walls were paper thin and you could hear every kid running in the halls and every door closing. I would not recommend this hotel. I will say all staff was friendly especially the older lady in the dining room who stepped up big time when the cook didn’t show up to make breakfast and all she could make us was waffles. She was great.

    Holiday Inn & Suites Milwaukee Airport

    Our Address

    545 W Layton Ave, Milwaukee, WI 53207, USA

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