Holiday Inn & Suites Milwaukee Airport

545 W Layton Ave, Milwaukee, WI 53207, USA

About Holiday Inn & Suites Milwaukee Airport

3.9 / 5

from reviews

    Grace Y
    -
    November 22, 2022

    This hotel is literally 5 mins from airport, which is super convenient for me. Gas station is along that short route too, that’s a plus. The price is competitive. I booked the package with breakfast, since it’s only 5 dollars more. The quality of breakfast is questionable, especially the scramble eggs. The place is reasonable. I did use their gym, it was small but sufficient. Hotel room is standard, missing body lotion in bathroom. Overall it’s alright.

    Peter Jones
    -
    November 08, 2022

    My fiancée and I came here for a 3-day mini vacation and to see a show at the Pabst Theater. The location is fantastic and has many stores and restaurants nearby. The Pabst Theater was only a 10-minute drive from here. The hotel was also fantastic. The pool and hot tub were fantastic and also very good sizes. (The hot tub easily holds up to 15 people!) The room had everything including a range, and a decent-sized fridge and freezer. The shower was also fantastic. We will definitely go to this location again whenever we have events in Milwaukee. The staff were also very polite and professional. On Saturday we went to swim early and the pool was closed while it cycled chemicals. The assistant manager was very apologetic about it (and also a very nice and professional person), but I honestly thanked him for keeping the pool well-maintained and in outstanding shape!

    ruthena yancey
    -
    November 21, 2022

    The room was great for a short 2 night stay. The hotel was loud tho. 2 of the staff members where into it walking threw the first floor hallway arguing very loud which was very unprofessional. One of the staff members stated she would have another person come up to the hotel and hurt the other employee witch was scary. Due to that I will not stay again. But to each is own. The rooms were clean and so was the outside. The location is great because your near the airport and many food options within walking distance.

    Evan Surlet
    -
    September 15, 2022

    Absolutely terrible experience. I stayed here for a week-long work trip, so I don’t really expect a luxury experience from a hotel for that. It’s not vacation; I just needed a clean room and bed to stay in each night, with maybe some coffee for the morning. Apparently that is too much to ask! Our room was not cleaned after multiple nights; and after the third night I asked why. I was told that we had to specifically request it to be cleaned. Fair enough; so I spoke to the front desk in the morning and requested that it be cleaned. They made a note of it in front of me, and I went to work. However, when I returned, the room had once again not been cleaned. When I called to speak to the front desk and ask why, they claimed that there was no record of any requests to clean it! I was also told that housekeeping could not clean it that evening because they had already left for the day, which was a blatant lie since I could see them working in the other hallways. I had to request additional basic supplies such as towels, toilet paper, soap, and coffee, because we naturally ran out of the ones in the room that are really only meant to last for a short stay. In addition to all this, the hallways are in pretty terrible condition, with massive stains everywhere and a definite musty/moldy smell that hangs in the air. That, along with the fact that there’s basically no amenities or effort put in to maintaining hospitality, this place is barely a step above a roach motel. (Thankfully, they did not have any roaches!) All in all, while I didn’t have high expectations for this Holiday Inn, I definitely expected to at least receive the bare minimum of effort in having a clean room and enough supplies. That didn’t happen, and honestly I wouldn’t recommend that anyone else use this hotel for anything longer than a one or two night stay.

    DeQuadra Renee
    -
    November 18, 2022

    We were traveling to and from the Cowboys vs Packers game and the first night (Friday Night) the room we stayed in was decent, we didn't have any issues. The room could use a good scrub and paint job but nothing to bad. However, the second night (Monday Night) we stayed was discussing and horrible. The first room we went into had hair all over the bathroom and linen in the bed also had food crumbs on the desk next to the ice bucket. We went down stairs informed them that the room wasn't clean they gave us another room. The next room was a little clean still had hair on the toilet seat (Thank God we had SaniWipes) the shower didn't look really clean so we showered with our slippers, there was only one lamp in the room so it was pretty dark. Both stays were completely opposite of each other. They need to audit the rooms that suppose to be clean prior to guest going into the rooms.

    Holiday Inn & Suites Milwaukee Airport

    Our Address

    545 W Layton Ave, Milwaukee, WI 53207, USA

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