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This hotel is literally 5 mins from airport, which is super convenient for me. Gas station is along that short route too, that’s a plus. The price is competitive. I booked the package with breakfast, since it’s only 5 dollars more. The quality of breakfast is questionable, especially the scramble eggs. The place is reasonable. I did use their gym, it was small but sufficient. Hotel room is standard, missing body lotion in bathroom. Overall it’s alright.
My fiancée and I came here for a 3-day mini vacation and to see a show at the Pabst Theater. The location is fantastic and has many stores and restaurants nearby. The Pabst Theater was only a 10-minute drive from here. The hotel was also fantastic. The pool and hot tub were fantastic and also very good sizes. (The hot tub easily holds up to 15 people!) The room had everything including a range, and a decent-sized fridge and freezer. The shower was also fantastic. We will definitely go to this location again whenever we have events in Milwaukee. The staff were also very polite and professional. On Saturday we went to swim early and the pool was closed while it cycled chemicals. The assistant manager was very apologetic about it (and also a very nice and professional person), but I honestly thanked him for keeping the pool well-maintained and in outstanding shape!
The room was great for a short 2 night stay. The hotel was loud tho. 2 of the staff members where into it walking threw the first floor hallway arguing very loud which was very unprofessional. One of the staff members stated she would have another person come up to the hotel and hurt the other employee witch was scary. Due to that I will not stay again. But to each is own. The rooms were clean and so was the outside. The location is great because your near the airport and many food options within walking distance.
James the night auditor was incredibly rude on the phone recently. However Miranda was extremely polite today. Renovations are happening but don’t let that ruin your stay. Pool and hot tub are working great as well as restaurant. Courtesy airport shuttle is a must too:)
I stay at IHG hotels 150 nights a year and this one is the best. It's clean, modern without being too trendy, and the pool area is the best there is. I dealt with Rosalinda at the front desk and she was just the friendliest person to work with. I enjoyed talking to her. I will be back.