I liked the place. A lot of what other negative reviewers state is true: super small bathrooms, old furniture and patch jobs here and there. But who cares. The beds were super comfy, shower was nice and hot, TV was nice. It’s a good hotel despite its age. The rooms are reasonably priced and ALL the staff were incredibly nice and helpful. If you want a gigantic bathroom and the newest furniture possible then stay at a $400 a night hotel. The only reason I docked it 2 stars is they have what would normally be a complimentary breakfast bar at hotels..it was $18 freaking…COME ON HYATT!!!
The room was so cold we had to call maintenance. They told us to just wait. (It never got higher than 69 degrees even with the heater running in high the entire time we were there.) It was the coldest day of the year so there was a reason for it but it was not fun just laying under the covers all day. There was also food from a previous guest I'm our fridge... The gym was nice and clean so I made good use of it and the atrium of the hotel was cool. It's in a good location (I walked to the Canary Cafe down the street for great breakfast) and it's near the river. Overall, I would recommend another hotel in the area but this one was okay in a pinch.
Beautiful hotel. Spacious. I was with my husband for the National American Legion Convention. We were there for a week. I am handicapped and it was nice that you were able to accommodate my needs when my husband made the reservation. The handicapped shower was so easy for me. Thank you so much.
A great location in downtown Milwaukee. Close to tons of restaurants, shops, and entertainment. The rooms I stayed in seemed a little dated, but was clean and comfortable. I never used the hotel bar or restaurant, but didn't hear anything bad. I didn't interact with staff much, but that's usually a good thing. When I did they were very helpful.
I plan on staying here again had a great time and lots of fun things to do nearby. Room was very nice but could use thicker blankets. They were very thin but overall a great experience at the hotel.
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