I reached out to Knight Plumbing after essentially being ignored by a couple of other companies in the area. They got me in for an initial consult and set me up for an appointment very quickly. They were booking about 2 weeks out at the time. Everyone that I spoke to was very friendly and professional. This is likely not common ... but Andy came out the same day I called for the consult because there was an opening. I got my estimate shortly after. He was great, personable and professional. A funny guy that knew what he was doing and was able to do the same efficiently. The project: We had a concrete wash tub in our basement that had water ... and other things... backing up into it. He broke down and removed the concrete tub, replaced the tub, the surrounding faucets and pipes. He also replaced a very old toilet that was bolted to the wall in the basement. This was a 6 hour project. I appreciated that Andy showed up with a bright purple van that said Knight Plumbing and that his shirt identified the company as well. He introduced himself and was very courteous and professional while in our home. 10/10 would recommend.
We had a crack in the toilet tank on our very old toilet. We initially had to make an appointment one week out, but were able to be added to their cancellation list. Lucky for us, someone cancelled the very next day and so Wrigley and Isiah promptly came out to check out our toilet. A replacement was recommended instead of repair, and they explained the process and helped us choose a new toilet. From start to finish, it took less than two hours. The final price was reasonable and even less than initially quoted once they saw what kind of model we needed. The guys were pleasant, worked quickly, took time to answer our questions, were clean and respectful of our home, and even graciously laughed at my bad jokes. 10/10, would use Knight Plumbing again!
Called first thing Monday morning after water heater went out over the weekend. They arrived on time and within an hour of my call. They provided 3 different price options for replacement and explained all of the pricing and got to work quickly once I made my choice. While they were here, I also asked about drain and sewer cleaning. They were able to inspect and get my garage drains cleaned out and functioning normally again. Very great work and very professional. Would use again if the need arises.
Professional service…. Courteous and knowledgeable staff. Had two outdoor spigots repaired that were 20-30 years old and were leaking when in use. Indoor shutoffs also dripping when on. Had to move the pipes by coring a new hole into the foundation on both sides . Took about 2-3 hours but everything looks great on all sides (in and outside ). Only reason for 4 ustars is the price. Paid $1500 for the above and after talking to the neighbor who is an independent plumber, he thinks I was overcharged a bit. Plumbing isn’t my wheelhouse so I defer to the experts… and happy to do so! One never really knows what things SHOULD cost, but overall happy with the job. Might gather other estimates in future.
After being called at work about water backing up in the laundry room I was in a panic as I was a new homeowner of all of 2.5 years. I rushed home and all was good. Water went back down. That is for a few days. Once again the water backed up. I once again was in a panic. Said enough was enough and called around. The first place said they could not make it out until the 14th. It was the 1st. Nope I need to shower, wash and other things that use water without it backing up in the house. Next was Knights Plumbing. Linda was an angel and said she would put me on a wait list. After explaining the issue she was able to pull someone to help. The wait was no longer then 20 minutes. Seeing that purple and white truck pull up with the chest piece I was so relieved. The plumber , Isiah, was so nice and professional. He explained everything to me and gave me a price before starting and that I was more then happy with. I told him Knights Plumbing has a new customer for as long as I have my house. He made me feel comfortable and just him explaining so much to me made me more aware of so much about my property plumbing inside and out and I am so happy I ended up with this company. Isiah, seriously, you are AWESOME!!! Thank you!!
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