Went for Valentine's day to try out this place for the first time. The food was decent. Service was good. However, I am not a fan of dining in a place with dirty table cloths, nasty carpet, ordered a beer and it was dirty (dust, sticky), i asked for paper napkins they didn't have any so I went to the bathroom to get some and the bathroom floor was gross and sticky, the sink was dirty, the kitchen was looking pretty dirty as well. The chairs sink in and when you leave, your butt imprint stays. If the place was cleaned (clearly understaffed) the experience would've been much better and maybe I'd give it 4 stars. This place needs an upgrade.
Staff is super friendly and nice. Food was ok The Pai Thai was the best dish. The volcano shrimp was too sweet and didn’t have rice with it. The Spring rolls were good.
The service of the waitress was amazing. She was very sweet and accommodating. Food had great flavor and was delicious. However, the cook made a mistake with my order. I asked about if I had recieved the correct noodles with my entree. The waitress went back to ask the cook and he had, in fact mistakenly given me the wrong noodles. She asked how we could fix it. I requested just a side of noodles. I had not eaten any of the ones that came with my entree. She said she would ask, but when she came back she said " he said he will make them, but it will be an extra $3.50." So, not only did he mess up and admit it that he did, he wanted me to pay for his screw up! Again. The waitresses were fantastic. Food was tasty, but who ever the cook is, he is beyond rude and as insensitive as they come. Just out to make money.
Tonight was my first time trying Thai food, period. And it was incredible! The flavors are balanced well, the sauces are on point, and the customer service was phenomenal! I met Audrey and John up front while the owner cooked my order and had some wonderful conversation, too! First time here, and I think I'll make it a regular place. Y'all are killing it over here, I love it!
Krung Thai, in an unassuming, quaint storefront in downtown Racine, seems as if, when walks through the door, that it will be just another "asian" restaurant with do-for decor and glass-topped tables. Don't judge a book by its cover. What deliciousness! What depth of flavor! A great degree of work went into layering the flavors of the sauces and soups we tasted. My mouth tingles and pops still, while I write this. Fair warning, if the waitress asks you, "From 1-4, how hot?" 3 is almost, almost too hot, and I like spicy. Anything coconut milk and curry is just a mouth bomb of yumminess! Think outside the box, the takeout box and give this unassuming restaurant a try! Look past the plain decor and bright lighting and see the flavors beneath!
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