12331 W North Ave, Wauwatosa, WI 53226, USA

About Mobil

3.6 / 5

from reviews

    James Ferber
    September 18, 2021

    Terrible business owner. Drove my car through the car wash there. Right half of underbody doesn't work, no soap was dispensed, no wax was dispensed. And finally the thing that broke the deal was the drying cycle stopped after a second. I went in and explained to the female attendant that the drying cycle didn't work in addition to the other small items ( soap and wax). She was rude and told me "at least you got a wash". I explained I didn't get what you paid for and wanted to talk with the owner. After another few rude moments she went outside to see the water still on the car and called the owner and handed the phone to me. I explained the problems and issue. He said he would do nothing. He was silent to the suggestion that I would get a refund or a complementary wash. Nothing he did nothing. I am an intelligent senior and patient and understanding that equipment fails sometimes without reason but the business owner struggling has no place being rude or encouraging his employee being rude and uncaring. DO NOT PATRONIZE THIS RUDE AND UNCARING OWNER. PUT HIM OUT OF BUSINESS BY NOT PAYING FOR SOMETHING YOU DON'T GET. He is a creep.

    K N
    February 03, 2022

    Card reader locked my card in place, wouldn't read or release it. Nobody responded when I pressed the help button, so I went in and the clerk was just sitting there on their phone. They told me I had pressed a wrong button, that I would have to hit clear, then wait 2 minutes for my card to be released. While I didn't think I had pressed a wrong button, I decided to try again, maybe i had. Followed all the prompts and, yup, it did the same thing. Oh, and did I mention this happened during minus temptations and wind chill? Yeah... This isn't the first time I've run into issues with this place, but it will be the last, will definitely start going to the station across the street.

    Eric Kohler
    April 28, 2021

    Bought gas and a car wash code at this place. won't refund me my money or give me another wash code because the machine never printed out my receipt the night before. I Went in and talked to the store clerk who spoke very bad English could hardly understand her, basically told me that they weren't going to refund me - a paying customer- because they don't keep track of the transactions..... What kind of business doesn't keep track of its transactions???? Basically they are thieves. They lost my business and I encourage everyone to use the BP gas station across the street. Terrible customer service at this mobil station. I have contacted the better Business bureau. I know it's only a $10 wash but it's the principle of the matter.

    Annie Spikes
    March 14, 2021

    Car wash was not functioning properly, basically just a rinse as the soap was clogged, lady behind counter was dismissive and said my car looked clean. For a 10$ wash and just getting water and a bad attitude I will not be back.

    Steven Scherbel
    July 13, 2018

    Corrupt owners, do not go to this gas station. I had other issues with this gas station such as selling expired food items that they would not refund and the ATM constantly not having any money in it, but the final straw was when I bought a car wash and did not get what I paid for. The spray arm circled my car twice with nothing coming out of the nozzles, then did a pressured water spray and a rinse. No soap ever touched my car. I explained this to the owner that was working behind the counter and her response was to give me $3 off my NEXT wash. I did not want this because I didn't get the service I paid for THIS time. It seemed like she didn't believe me but at the same time she also did not want to let me go through the wash again to prove that the soap was not working. Despite being the most convenient location in proximity to my house I will 100% go elsewhere every time due to continued lack of service.


    Our Address

    12331 W North Ave, Wauwatosa, WI 53226, USA

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