Service was uninspired like many others have said and didn’t seem entirely fitting for the airport setting as we had to prompt them for things. My fiancés vegetarian panini was rather pitiful though the sriracha-honey crispy chicken sandwich I had was decent.
I ordered vegetarian pizza rather served this with two sides of bread pressed with some veggies. It was tasteless and not worth for the amount you. I have never seen such pizza in entire life.
Just walked in to this place (7.10.22) and the black female waitress “ordered” me to get back to the front of the restaurant and get in line. There were multiple open tables but she yelled at me to get back. So I went back and found a place at the bar. She yelled across the entire restaurant and told me “do not sit down!" (all customers had now stopped everything and were staring at her) I yelled back “I’m not.” She continued to yell and then got up in my face and said “you need to move so I can wipe down the bar. “ There was plenty of room for her to wipe down on the other side but she threw a fit and would not budge until I moved. She was the rudest, ugliest acting person I’ve ever seen. She was throwing things around and making a scene. It was beyond ridiculous. She then refused to wait on me. WOW. Way to hire bully's to run your place Bartolotta's!!
Unfortunately it was a rough experience. The simple things were missed like even saying hello, good bye, or how can I help you. The staff was is disarray which could easily be corrected with people doing assigned tasks. 4 tables with 3 or more people came in before the only food we ordered was cheese curds (which we got in a decent time) and Cesar salad (which the person taking the order asked if we wanted the check before we got it over 1.5 hours later). We only had 2 people. I would understand if it were busy but it was not. After getting the salad we then had to remind them to bring the check 3 separate times. It made me never want to eat at any of this company’s restaurant with the lack luster performance.
Food was good. Too bad bartender did a bait n switch. She gave me a check for one drink for $11 then my file bill said two drinks for $32. Doesn’t make sense. When I complained she didn’t offer to refund or nothing. She said she made my second a double without asking me. No tip for you
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