Polanco Mexican Restaurant and Cantina

1058 E Commerce Blvd, Slinger, WI 53086, USA

About Polanco Mexican Restaurant and Cantina

4.4 / 5

from reviews

    Ashley Stuart
    -
    February 20, 2024

    Bartender was really nice. I loved the fancy orchid in my margarita. Food was delicious. Plenty of vegetarian options.

    Strawberry Fields
    -
    August 13, 2023

    We had great service delivered by Reese! I had the Shrimp Sexy Tacos and they were delicious. It was nice to dine outside on the patio.

    Brandon Medved
    -
    February 20, 2024

    Went last night for a family dinner of 6, and I would not recommend this place. We had a reservation, but we were one of 4 tables in the whole building, and we still had to wait over and over again for service. We had to ask 3 separate times for chips, and never once got a drink refill during the 2 hour dinner. 5 out of 6 of us got our food, and the 6th had to wait another 10 minutes for their food, but when she got it it was the wrong menu item and ingredients. She sent it back, and the hostess said it would just be a couple minutes and they would take it off our bill for the inconvenience. 10 Minutes later she got her order, but still was not what she had ordered, but was at least the proper meat so we asked for it to go since all of us were done eating, and ready to go. The Bill came, and the meal was still on the bill, so we nicely asked about it and maybe we miss heard. She took it to her boss, and he came back with the server, and said that the "Owner" would not allow it to be comped because we are taking it home! Keep in mind the order was still not what she wanted. He told us because the server messed up that they would take it off the bill, and the server would be required to pay for it to make us feel guilty! The server was almost in tears, so we gave her cash that she would have to take out of her pocket! In no world should a owner require the servers to pay for such a simple mistake that could of just been rectified with a proper apology. We are a very easy going family, and have all worked and managed restaurants, and we are just amazed that this would be the owners policy. I have never left a bad review but after the way the manager treated us we feel this needs to be addressed and made aware!

    BryDeV
    -
    November 04, 2023

    Cool place, awesome paintings on the walls. Super friendly waiter. Quesobarria tacos were great.

    Lexi Piper Winter
    -
    July 25, 2023

    Very nice place. Really excellent wall art. I’m not even a big fan of Mexican food, and I still like it here. I would go here frequently, if I could. Have already been here twice, and had a really great experience both times.

    Polanco Mexican Restaurant and Cantina

    Our Address

    1058 E Commerce Blvd, Slinger, WI 53086, USA

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