Radisson Hotel Milwaukee West

2303 N Mayfair Rd, Milwaukee, WI 53226, USA

About Radisson Hotel Milwaukee West

4 / 5

from reviews

    Maggie Zoerb
    -
    April 13, 2024

    Probably one of the worst rooms I've had to sleep in in years. I might as well have been on the floor. The bed was terrible! I have bruises from the hard edges of the bed. Pillows were flat. Room was dingy. Hotel has a smell like an old basement. Our toilet wouldn't flush basic toilet paper!! We asked to moves rooms and we're told nothing was available. It was such a a horrible night of sleep that we checked out a day early and switched hotels. The front desk staff was awesome and assured us that we'd be able to get our refund for the second night by talking to HR on Monday. The bar/restaurant had good food, but inattentive and slow service. At one point, all bartenders were out smoking for 10+ minutes together. I wouldn't stay here again for any reason.

    Holly Clauson
    -
    April 14, 2024

    If I could give this a zero I would. Room was not clean. Booked through Priceline 7 months ago. The hotel just changed and is not Radisson anymore. They did not honor the $194 price we paid and charged $254 for an out of date dirty room. Floors needed vacuumed, bathtub tube needed cleaned, there was food smashed in furniture and just overall nasty. I can see why Radisson got rid of this place. I inquired with desk staff about why we didn’t get notified of the change of price and was essentially told that is not our problem and our rate is $254. Since other hotels were sold out due to an event we were screwed. They also dropped breakfast. Place is a 100% dump for the price. There are much better options.

    KaSandra d
    -
    December 16, 2023

    The Front Desk Staff Has Been Absolutely Amazing, The Young Ladies are always polite and friendly, especially Sondra Thomas, her personalism, and professionalism are top-notch. She goes beyond just being a Front desk clerk, she's concerned about how you're treated while staying here and always asks are we comfortable, and do we need anything.... she's engaging with each guest as if you're the only guest. My husband is a veteran and sadly we were displaced from our home, plus he's recovering from cancer surgery, and while the VA Staff are looking for us a place to live they put us in this Hotel. We're going through something that would have never thought of 40 years of marriage that has broken my husband's heart. Our only complaint is the Housekeeping Staff, we've asked for Housekeeping to tidy up our room 🙄 numerous times and to replace the towels, vacuum, etc. But have been overlooked numerous times even after the Front desk staff requested for them to come to our room (again we've been here as long-term tenants) all though it's just been a week. Not sure what the problem is with that 🤔

    Gary Mitchell
    -
    January 17, 2024

    Heater did not keep room warm, was VERY loud and never shut off, thermostat missing on wall. Staff is EXTREMELY lazy. Cold coffee at 6am in lobby. No T.V. remote in room, took 4hrs and 6 trips to front desk to get one. Attendant says she's "still trying to find time to find me one." Never saw her standing out of her chair. Restaurant food was good but had to get up and go to bar to order and for anything you wanted. Bathroom has no exhaust. No hot tub. Breakfeast refrigerator EMPTY. Would not stay here again for ANY REASON.

    Yesenia Yasmine
    -
    November 12, 2023

    Room looked old and dingey , didn’t smell like hotel smelt like my grandmas house. Could of been way cleaner. No microwave. Rooms look way bigger than they really are. Service/staff had attitudes. Definitely would of paid a couple extra dollars for the one across the street as it looks way better🥲 really not worth 200+ for two nights 🤦🏼‍♀️

    Radisson Hotel Milwaukee West

    Our Address

    2303 N Mayfair Rd, Milwaukee, WI 53226, USA

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