Had them replace both roof and siding after hail damage from April. The experience was quite good. I like the attention to detail there was (moldings and trim work in particular) and the interactions with their teams Of course there were a few small issues that came up but they were very flexible and was able to correct easily. Would look to using them again for any further work needed.
Our 100-year-old house looks fabulously updated, and its original character is still intact, thanks to the thoughtful attention to detail and quality workmanship of Ridge Top while installing siding and new gutters. I knew this was the right company to hire the first time Mitch Anderson stopped by to do the estimate. Not only was he thorough, patient and helpful as we decided which original wood trim to keep and the color of the new siding, he stuck with us throughout the project when questions came up. He was very responsive and demonstrated integrity; the mark of strong customer service. Overall, the crew was fast, did quality work/cleanup, and was a pleasure to have around. (Photo of cream color on house is “before” and quarry gray with snowscape white trim LP Smartside is “after.”
My experience with the company has taught me a valuable and expensive lesson. They were not the cheapest we found when shopping around, and we selected due to friend’s recommendation and there was a number of issues with purchase. We paid to have new siding and gutters installed, and was quoted a 6-10 week wait for our color - which was green and not some exotic color. The installation did not begin until a little more than five months later. There was a complete lack of communication between us and the company. There was only two people that worked with us that cared to communicate or return phone calls, and that sales person Nate & field rep Rob- those two individuals and only them deserve five stars. Every time I called for updates, I would be told someone would call me back- never received any calls. When workers arrived, we could not communicate with them due to language barrier and it made the job difficult. Since we waited so long, we had to begin installing concrete before season changed, and that’s when the company decided to show up to do work. The crew knocked down the forms, started work in the rain and had trapped water inside the new soffits, and there was plenty cleanup needed when they left. If you decide to get any of the work this company does, it would be better to have a company that focuses strictly on your needs- gutter people for gutters, siding people for siding- it will be cleaner, more efficient, and most likely cheaper. We were highly disappointed with the experience and do not feel that it was worth the cost.
My house looks like new! Ridge Top did a great job. They organized the project well and were easy to communicate with. The crews worked hard and took pride in their work. I wouldn't hesitate to call them in the future.
Great siding installation. Fast work. Production team was amazing. Joe Andrews did a great job handling the siding job. He and Nick Ericksen excelled on their job management. I appreciate they're expertise on the material and install standards. I'm recommending my family and friends to Ridgetop. Thank you!!
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