About Ridge Top Exteriors
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Abbie, Randy, and Tre did a fantastic job start to finish. If any issues came up they handled it like pros. My whole house exterior was replaced due to hail storm. I also upgraded my garage and installed a 9ft door to open up to my 500sq ft raised deck off the back of the house. Real happy.
Great siding installation. Fast work. Production team was amazing. Joe Andrews did a great job handling the siding job. He and Nick Ericksen excelled on their job management. I appreciate they're expertise on the material and install standards. I'm recommending my family and friends to Ridgetop. Thank you!!
Ridge top was professional during the whole experience. They communicated with before, during and after the complete tear off of the food and replacement. They cleaned up and moved our patio furniture back to its original spot. Highly recommend!
We are amazed by how terrible the experience was. Our project consisted of chimney repair, roof replacement, soffit and facia replacement and gutter replacement. 1-Abbie quoted us a project completion date of late September when we signed the contract in August. The project was completed in December and we had to pursue them for communication as to when the phases would be completed. At the end a project manager told us Abbie repeatedly gives inaccurate time estimates to get the jobs and customers are often irate. 2. Our roofing project was rescheduled twice and the project manager conveyed the impression that our project was not big enough to be a scheduling priority. The material was not delivered yet the roofing crew showed up and ripped our roof off without the materials to install. The wrong shingles were ordered and almost put on until we corrected the mistake. Where the portion of the roof needed roll on rubber, they over sprayed tar on our siding. 3. The soffit and facia project was rescheduled twice due to the crew ghosting Ridgetop for the first appointment. We were not contacted the day of at all and once again had to pursue a company for updates. Once the crew did show up, they left all the garbage in our yard which they were required to move. The crew also damaged our storm doors in front and back. It took an email with a politely veiled threat of contacting my lawyer before we heard from someone other than Abbie. Some concessions were made however that is a mute point. Our project was in total 16,000 dollars and we should not have had to deal with any of those issues. Do not trust this company with your home.
I have dealt with many contractors over the years as a former landlord, and with my own homes. Ridge Top Exteriors is by far in my top three professional, trustworthy, and customer service driven businesses. My first contact was with Nate (turns out we had a connection from years ago). My second was with the roof installation team. My third with Nick who installed the gutter guards. Everyone went the extra mile with a smile. Nate was always responsive and provided follow-up. He has solid knowledge of the industry and the products. The installation team was amazing - tear off and install in one day. Their clean-up afterwards? It was spotless - no damage to my landscaping, not a nail to be found. It was like the new roof just appeared. Last but not least, Nick did the gutter guard installation and he more than went the extra mile with cleaning the gutters, even on the half of the house that I didn't put the guards on. I don't leave online reviews, but in this case I am making an exception. I highly recommend Ridge Top Exteriors! They obviously live up to their reputation!